Return Policy
HomeoGlowStore Return & Refund Policy
Returns & Refunds At HomeoGlowStore, we strive to provide high-quality homeopathic beauty creams and general tonics. If you are not completely satisfied with your purchase, we are here to help.
Eligibility for Returns
- Items must be returned within 7 days of receiving the order.
- The product must be unused, unopened, and in its original packaging.
- Items that are damaged due to customer misuse are not eligible for return.
- Products purchased on sale or with a discount are final sale and cannot be returned.
How to Initiate a Return
- Contact our customer support at [your email] or [your phone number] within 7 days of receiving your order.
- Provide your order number and reason for return.
- Our team will guide you on how to send the item back to us.
- Once we receive and inspect the returned item, we will notify you about the status of your return.
Refunds
- If your return is approved, a refund will be processed to your original payment method within 5-7 business days.
- Shipping fees are non-refundable.
- If the returned product is not in its original condition, we reserve the right to deny the refund.
Exchanges We only replace items if they are defective or damaged. If you need an exchange, contact us within 48 hours of receiving the product.
Non-Returnable Items
- Opened or used beauty creams and tonics.
- Products without original packaging.
- Gift cards and promotional items.
Late or Missing Refunds If you haven’t received your refund after 7 business days, please check with your bank or payment provider. If the issue persists,
Contact Us For any questions regarding our return policy, feel free to reach out to us:
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Email: homeoglowstore@gmail.com
Thank you for shopping at HomeoGlowStore!